Get help with Robot Ignite Academy

Written by The Construct

20/03/2019

Do you have any doubts? Our support engineers are standing by to help.

Your access to RIA Support depends on your account type:

Free User Member
   RIA Chat-support
   E-mail
   Forum  ✓

 

RIA Chat-support (respond within 24h)

ROS experts are by your side

You can contact our Chat Support by clicking GET HELP at the bottom of the HOME page. We will respond to you within one working day.

If you have specific questions about a course, go directly to the course and join the CHAT ROOM. You will find the answers quickly within 24 hours. You also can engage with ROS learners from around the world.

E-mail

Send us an email with your inquiry or suggestion

You can send your inquiries, requests and suggestions to us via info@theconstructsim.com.

When sending an email, there are several steps you can take to help ensure that your issue is resolved efficiently:

  1. Be specific: Provide an overview of your problem and a longer description of the issue you’re seeing.
  2. Clarify with visuals: It’s helpful to include screenshots, videos or GIFs in your email when possible.

Forum

Find and share

A place to collaborate with other users and get help quickly. Post questions and get advice from other online ROS learners from around the world.

The Construct ROS Learning forum

It’s easy to get started: search or browse for any ROS topics that interest you and jump into the conversation.

Our ROS experts will also answer the questions through the video series of ROS Q&A.

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1 Comment

  1. Harsh Sanmotra

    Hey Hi,

    I am not able to access RIA Support Chat even though I am a member. I wanted to report an error but I am not able to report me.

    I am not able to use “roslaunch ardrone_as action_server.launch”, in the 9th module of ROS Basics in C++ because of which I am not able to complete my course and I am wasting the time that I have left on my subscription.

    Please help me as I paid for the services.

    Reply

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